FREE GROUND SHIPPING CANADA-WIDE ON ALL ORDERS OVER $200 FOR RETAIL CUSTOMERS. 

Shipping charges for orders under $200 will be calculated and displayed at checkout. Shipping charges for returns and warranty items are listed in our Refund Policy, or determined on a case by case basis. We will always offer you our discounted shipping rates if and when the shipping costs are your responsibility. 

We can only ship within Canada. 

 

REFUND POLICY

Within 30 days of purchase, a customer may return a new item for a full refund of the item(s) provided that:

• The item is new and unused. 
• The item is in its original packaging. 
• The customer obtains a return label from us at alphardgolfca@gmail.com
• The customer pays the cost of shipping it back to us. We either deduct this cost from your refund, or we will send an invoice with our discounted shipping rate. Once the invoice is paid and the item(s) are received at our facility, your refund will be initiated. (In some cases, this could take up to five business days (depending on your method of payment). 
• The item was purchased from us directly on our website (if you purchased anywhere else, you must contact the place of purchase for return and refund policy). 

*If your order arrived damaged, incorrect, or incomplete due to reasons outside of your control, we will cover the shipping costs to get your issue corrected and send your replacement item immediately. If you need to exchange an item for any other reason, we will split the cost of shipping the new item with you.

*If your purchased item is delayed for any reason (including pre-sale orders), you will have 25 days from the arrival date at your delivery address to request a return/refund. 

*If you have used your products and would like to return them for a refund within 30 days, the same shipping and refund policies listed above will apply, and an additional 15% restocking fee will be deducted from your refund.   

For any questions or clarifications, please contact us at alphardgolfca@gmail.com